smartnumbers are services that can be applied to any type of telephone number, from local geographic numbers (such as '020', '0191' etc), to non-geographic numbers (such as '0845', '0800') and even mobile numbers (such as '07xx').
smartnumbers comes with its own range of numbers that are built into the smartnumbers cloud. However, if you would like to use your own existing telephone numbers instead, these numbers may be migrated to smartnumbers using a process known as 'porting'.
In order to 'port' your telephone numbers into smartnumbers, you need to complete a porting request form (attached) and then submit this as a new ticket through the Request a Number Port link. This can be found in the Submit a request page on the smartnumbers Support Portal. Once the porting request has been received, the smartnumbers Service Desk will contact you to discuss this porting request and will ensure that the porting information is accurate and complete.