How do I manage call plans using Smartnumbers Hub?

To edit calls plans for individual or multiple users, follows these steps:

1. Log in to Smartnumbers Hub and navigate to the service you wish to edit
2. Click Export > Download to download a copy of the call plan in Excel spreadsheet format.
   You must have Microsoft Office Excel 2010 or later.
3. Read the instructions in the spreadsheet, make the required changes and save.
4. In Smartnumbers Hub click Import > Call routing table.
5. Drag and drop or browse for the spreadsheet. Click Next.
6. The file is validated and the result displayed.
7. If no errors were found, click Import and the changes will be reflected in Smartnumbers Hub.
8. If errors were found, correct them in the spreadsheet and follow steps four onwards again.