Duet Mode

Duet Mode allows incoming calls to your Smartnumber to be delivered to your mobile phone and another location simultaneously, so you can answer the call on the most convenient device.

To enable Duet locations, navigate to Location in the Settings menu. You’ll see a Duet mode toggle at the bottom of the page. Tap this to turn duet mode on. You can then select one of the listed numbers to act as your duet location.

Inbound calls to your Smartnumber are made to both numbers, meaning both devices ring when a call is received.

If you divert calls to a phone without caller display, such as a home landline phone, you can use duet locations to simultaneously ring your mobile so you can see who’s calling.

Tip: When Duet Mode and Callback are both enabled, the Callback function calls your secondary location rather than your mobile phone. To Callback your mobile phone, make sure only Mobile selected.