Routing services

Routing services are sets of Smartnumbers (DDIs) that can be managed independently from one another.

For instance, you may wish to quickly change where calls are routed for some of your numbers, but not others. 

As an example, some of our other customers create separate routing services for their different office sites or business units.

• The Routing services page (see below) displays a list of all your routing services
• You can access a routing service by clicking the 'Manage' button.

Managing a routing service allows you to edit destination numbers to define routes and create and activate plans.