Reports

CallDNA & high-risk calls report

• You can download the CallDNA report which gives detailed metadata about all calls that have been analysed by Smartnumbers. This report contains all calls for a specified date. Optionally, you can export only high-risk calls by clicking on the High-risk number within the ‘Call DNA Analysis’ section of the page. 

Insights

• You can browse a selection of aggregate insights about your organisation’s call traffic.