Allowlist

The Allowlist enables customers to automatically score internal phone numbers as low risk where that type of behaviour would appear suspicious if it were from an outside source.

Adding a caller ID to the AllowList

• Numbers can be added to the Allowlist by uploading a CSV in the following format:
  • One Allowlisted number per row
  • E.164 with no spacing (e.g. +447700900000)
  • Maximum of 15 digits

Searching

• You can search for a caller ID on the Allowlist using the search bar

Removing

• You can delete any caller ID from the Allowtlist. This will have an immediate effect on new calls from the same caller.