Allowlist

The Allowlist enables customers to automatically score internal phone numbers as low risk where that type of behaviour would appear suspicious if it were from an outside source.

Adding a caller ID to the AllowList

• Numbers can be added to the Allowlist by uploading a CSV in the following format:
• One Allowlisted number per row
• E.164 with no spacing (e.g. +447700900000)
• Maximum of 15 digits

Removing

• You can delete any caller ID from the Allowlist. This will have an immediate effect on new calls from the same caller.