FAQ's
Frequently asked questions for smartnumbers Control
- Smart Business Portal overview
- How do I add or edit dial plans using the Smart Business Portal?
- What is smartnumbers control?
- How can I check who is currently providing my phone numbers?
- Are there call charges for my smartnumbers control service?
- Can I test the service with assistance?
- What types of events does my service protect my organisation against?
- What phone number types can I divert calls to?
- What is personal override?
- Under what conditions is the auto failover to the secondary invoked, and what is the secondary on the dial plan?
- How long does it take to invoke disaster recovery?
- How do I change the active dial plan using a telephone?
- How do I divert my calls to a desk or mobile if my organisation uses the smartnumbers proactive recovery or smartnumbers directed recovery service?
- How long can I keep dial plans active after I have invoked the smartnumbers control service?