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  1. What service would you like help with today?
  2. BT Single Number Services
  3. FAQ's

FAQ's

Frequently asked questions for BT Single Number services.

  • Is the BT smartnumbers mobile app compatible with Enterprise Mobile Management solutions?
  • Where are call recordings stored and how do I access them?
  • How do I record calls?
  • Can I send and receive SMS messages?
  • Which phone number is presented when I make calls?
  • What are BT Single Number services?
  • How do I divert calls to a desk or mobile?
  • How does Call Manager work?
  • What alerts do I get when someone leaves me a message?
  • How do I change my password?

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